Privacy Policy


When the term ‘we’ is used, it refers to the owner of the website, Forum Health Products Limited (here further named as ‘Forum Health’). In order to provide you with information and services, we will need to collect and use information about you. We are committed to protecting your privacy and managing your personal information in a secure environment. The Forum Health website has been developed with your rights and needs in mind and will be maintained according to strict guidelines and policies. In particular, Forum Health will ensure that personal information is protected and adheres to the guidelines for the collection, use and disclosure of that personal information as required by the General Data Protection Regulation (abbreviation ‘GDPR’). If you wish to access further information on Forum Health and Data Protection we refer you to our Data Protection Policy.

If you have any queries in relation to this Privacy Statement, please contact Nicola Taylor, Data Protection Officer at: Forum Health Products Limited, The Omnibus Building, Lesbourne Road, Reigate, Surrey, RH2 7LD, United Kingdom.

This Privacy Statement applies to all personal data collected via the Forum Health website. By using our website, you accept the practices described in this document. We may update our Privacy Statement from time to time to take account of changing requirements such as changes in technology or legislation.

Collection of Personal Information

Forum Health fully respects your right to privacy, and will not collect any personal information on this website without your clear permission. Any personal information volunteered will be protected by appropriate security measures and safeguards, in accordance with the General Data Protection Regulation.

We will not ask for and collect any sensitive information about you (such as gender, marital status, age, race or health information) unless it is necessary to meet legal, public interest or statistical requirements related to and required to complete the transaction you have requested. Provision of this information (except where it is a legal requirement) is completely at your discretion, and you may decide to not provide it to us.

How We Use Your Personal Information

The personal information that you provide to Forum Health during registration for services on the Forum Health website is used for identification purposes and will assist you to subscribe to Forum Health services more easily. The information we collect from your use of the website enables us to provide personalised services that are tailored to your needs. Recording usage patterns helps us to identify the areas of our site that are popular and those that are not.

Disclosure of Your Information

We will not use your personal information or data for a purpose other than the purposes for which you supplied it, and will not disclose it to any other person or organisation unless:

  • The information is necessary to facilitate answering of a query or specific request, which you have made
  • We are required by law to do so
  • There are reasonable grounds to believe that disclosure is necessary to prevent a threat to life or health
  • That person or organisation is an agent or contractor providing a service to Forum Health, who will be required to maintain the same or similar privacy principles as specified in privacy legislation
  • You have given us consent to do so.

Security of Information

We will take all reasonable steps to ensure that all personal data we process is complete, up-to-date and stored in a secure environment accessed only by authorised persons.

Appropriate safeguards are identified and implemented so that Forum Health can take all necessary steps to protect your personal data and any transmission of information sent to or received by Forum Health. Although Forum Health strives to reduce any security risks through all means necessary, no organisation can fully eliminate this risk.


This Privacy Statement covers the Forum Health website operated by Forum Health in the United Kingdom. By using our website you accept the practices described in this document.

Forum Health maintains this website to enhance access for stakeholders and other interested parties to avail of information relating to our products and services. No information processed in the running of the website is used to identify individual visitors; any information generated by visitors to the website is processed to enable basic functionality and development of the site.

Technical details are logged for administrative purposes. The following details are logged:

  • Time and date of visit
  • IP address used to visit site
  • URL of where the site visitor was linked to our site by (backlinks, search engines including search terms)
  • The browser used by the visitor to the site
  • Cookies via Google Analytics

Cookies via Google Analytics

Google Analytics is used by Forum Health to monitor trends in the user engagement on the Forum Health website. This enables Forum Health to improve and develop the website based on these insights. Forum Health does not use this service to identify individuals who visit the site.

Google Analytics is a tool that helps website owners measure how users interact with website content. As a user navigates between web pages, Google Analytics provides website owners JavaScript tags (libraries) to record information about the page a user has seen, for example the URL of the page.Cookies are very small text files that a website can transfer to an individual’s device. These are used to make the Forum Health website easier to use by storing information about your preferences on the site. Cookies are a common feature among most websites as not only do they store user preferences but also aid in the administration and development of the website.

Social Media

Forum Health is active on LinkedIn, YouTube, Facebook and Twitter, and shares links to some of our content on these platforms. Forum Health utilises these channels to provide information to the public regarding the work that Forum Health does and to answer queries sent through these channels. Forum Health uses analytical tools which aggregate social media engagement in order to measure the performance and success of the organisations social media activities.


The material on our website, the software, design, text and graphics comprised in the site and the selection and layout of the site are owned or licensed to us and protected by copyright under the laws of United Kingdom and other countries. You may view this website and its contents using your web browser and save an electronic copy of the website solely in the usual operation of your web browser in visiting the site.

You must not otherwise reproduce, transmit (including broadcast), adapt, distribute, sell, modify, publish, communicate to the public or otherwise use any of the material on the site without prior written consent from Forum Health.


Should you wish to obtain further information on matters relating to the processing of your personal data, or any of the points raised in this document, please contact us at:

Nicola Taylor, Data Protection Officer, Forum Health Products Limited, The Omnibus Building, Lesbourne Road, Reigate, Surrey, RH2 7LD, United Kingdom.

Last reviewed: 29/02/2024